Privacy Policy
Last updated: May 27, 2025
At ShipSaaS ("we", "us", or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully.
1. Information We Collect
We may collect the following types of information:
- Account Information: Name, email address, and password when you register for an account.
- Payment Information: Billing details processed securely through our payment providers (e.g., Stripe). We do not store full card numbers on our servers.
- Usage Data: Pages visited, features used, timestamps, IP addresses, browser type, and device information collected automatically when you use our services.
- Communications: Messages you send us through support channels, feedback forms, or email.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services.
- Process transactions and send related billing communications.
- Send you service updates, security alerts, and support messages.
- Respond to your comments and questions.
- Analyze usage patterns to improve user experience.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our website and services (e.g., Stripe for payments, cloud hosting providers).
- Legal Requirements: When required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
4. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account data at any time by contacting us.
5. Cookies
We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser. Disabling cookies may affect some features of our services.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access and receive a copy of your data.
- Rectify inaccurate data.
- Request deletion of your data.
- Object to or restrict processing of your data.
- Data portability.
To exercise these rights, contact us at the address below.
7. Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at: support@shipsaas.net